Understanding accessibility in Singapore museums for visitors with visual impairment
This dissertation was conducted to explore and understand the accessibility and inclusivity of museums in Singapore, specifically for visitors with visual impairments. Over the years, the topic of inclusion of people with disabilities has garnered more interest and concern. Although there have been some efforts to improve accessibility for persons with disabilities, more can be done specifically for persons with visual impairments. People with visual impairments are discouraged from visiting museums because their experience is minimal due to the various obstacles and barriers that they face regarding accessibility. From buildings that are hard to navigate, inaccessible exhibitions and programmes that may not have been designed for those with visual impairments to staff members who may not have been trained in this area.
Through a mixed methods research which comprised of interviews and surveys, this research hopes to understand the efforts and development of creating an inclusive museum for persons with visual disabilities – using the Singapore Art Museum’s Touch Collection as a case study – by analysing the current programme and its impact on the visually impaired community so far. Results showed that the lack of assistive technology, accessible exhibitions and information about accessibility as well as the lack of awareness from staff about accessibility were amongst the few that were ranked the highest in terms of barriers faced by persons with visual impairments. The SAM Touch Collection serves as a step towards museums being more inclusive programming-wise. However, more can be done to integrate persons with visual impairment into the main museum audience.
May 2020 – Nov 2020
National Arts Council
Marketing Manager, Access and Social Participation
Feb 2018 – Aug 2018
Arts House Limited
Marketing Manager, Centre Management
Aug 2017 – Nov 2017
Zouk Consulting Pte Ltd Internship
Marketing and Design Manager